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How tradettes Delivers A Better Plumbing Service

Frequently asked questions about our services, differences and advantages.

Is there a call out fee?

Yes we charge a $65+GST call out fee.

How is your service different from other plumbers?

Most of our clients say that our all women plumbing service differs from other plumbers in these ways:

Timeliness – we arrive when we say we will.

We’re better communicators- we’re courteous and friendly.

We’re neater – and tidy up after ourselves.

Do you do pensioner discounts?

We do a discount of 15% for all pensioners.

Do you do emergency call outs?

Yes we do! Our plumbing services are available 24 hours a day, 7 days a week. When you need immediate plumbing solutions give Tradettes Plumbing a call on 1300 260 114

What type of work do you do?

General plumbing, drainage, roofing, gas fitting, hydraulic plumbing, sewerage treatment systems, reclaimed water to name a few. We do commercial, industrial and residential plumbing.

I think I have an underground leak but not sure where from – can you find the pipe?

Yes we have specialist leak detection equipment that can detect a leaking pipe in any location; once we have found the pipe we can then make repairs as our team of plumbers specialise in this field. Once the leak detector has pinpointed the leak our plumber will have it repaired in no time at all.

I have an excess water notice from Council – what should I do?

Call us FAST! – This could indicate an underground water leak or running tap, cistern or shower wasting water at your property – our leak detection and plumbing team will survey your home and grounds for water leaks and also inspect your plumbing fixtures and fittings for performance. In most cases excess water charges can be refunded if a licensed plumber has carried out the plumbing repairs and a form 4 issued.

All my taps are old and dripping – do you do small jobs?

Yes our experienced plumbers will service all your taps and reseat and replace washers and O rings as required to extend the life of your taps. We also supply and install a wide variety of taps – from mixers, pillar taps and auto taps such as Zip chillers and boiling water units. We also install and supply numerous types of toilet cisterns – from china cisterns and porcelain cisterns to plastic cisterns. We offer a full repair service to all types of toilets and cisterns including new toilet seats. We also carry out works to shower heads and shower spouts, laundry tubs, sinks and vanities plus baths (freestanding or built-in), external taps for hoses, new pipe work and plumbing installations of every kind.

I have no hot water?

We can have a technician out to you whether you have electric hot water, heat pump hot water, solar hot water or gas hot water we will identify the problem and get your hot water back on. We service all types of hot water units and hot water tanks. We also repair and replace every size hot water unit from 50 litre to 315 litre and up to 400 litre for commercial plumbing. Our plumbers also replace hot water elements and thermostats. We are specialists on servicing zip hot water units and other similar models such as Hydroboil and instantaneous hot water systems.

What’s your Health Safety and Environment Policy?

Health Safety Environment is central to Tradettes Plumbing core business values. Our vision is simple – to provide workplaces free from harm and supported by a culture which ensures that the safety of people and protection of the environment remains an absolute priority.

What are your associations and certificates?

  • Queensland Building and Construction Commission – Licence Number 1228465
  • Australian Business Number ABN 96156 644 978 Shae Industries PTY Ltd T/AS Tradettes Plumbing
  • Major Suppliers – Reece, Tradelink, Wurth

 

Didn’t Find Your Answer In Above Questions? Ask It Below
5 stars. Extremely professional!Manav
Manav
Very polite and helpful. Will be using these guys (girls, sorry) again.James
James
Duncan was very polite and timely with communication. Punctual with appointment.Iwa
Iwa
Very fast at responding to queries, very helpful and friendly.James Burley
James Burley